Art. 28 · Reducing the risk · 3 min read
Risks are dynamic
A policy is an annual snapshot. A business moves continuously. The gap between them opens quietly and closes only at renewal, if anyone remembers.
The cover was right the day it was placed. Then you took another unit, hired twelve people, bought a machine, signed a contract with an indemnity clause nobody read, started holding customer data you didn't hold before, and let half the team work from home.
None of those felt like insurance events. Together they can move your exposure a long way from the schedule sitting in the drawer.
External drift does the same thing from the other side, without you doing anything at all: rebuild costs rise, flood maps get redrawn, legislation changes what you are liable for, and the claims environment in your sector moves.
There is also a legal edge to this in the UK. Business insurance carries a duty of fair presentation, an obligation to disclose material circumstances, and it does not switch off between renewals. Significant changes should be told to your insurer when they happen. Waiting until renewal to mention that you took on a second site is not just untidy; it can affect a claim in the meantime.
The fix is a habit, not a project. Fifteen minutes a quarter, one standing agenda item, one question: what has changed that an underwriter would want to know about? Then send the answer to your broker in an email. That email is also, usefully, your evidence that you disclosed it.
Use it
- Put it on the quarterly agenda. Fifteen minutes, one question, one email. That is the entire control.
- Keep a trigger list. New site, new process, new contract type, headcount step, big asset purchase, a claim anywhere in the group. Anyone hitting a trigger tells the broker that week.
- Diarise the external checks. Rebuild cost revaluation, flood mapping, and a look at what has changed in your sector's claims environment. Annually, not "when we think of it."